On the morning of August 22th, Zhou Yuen, the logistics engineer in Changan Ford Logistics Department together with Chen Zhigang, the vice general manager, Yang Jun, the office director and Wang Ji, the vice general manager in Wuhan branch company participated in the activity of Qingdao distributor visit.
In the visit, six distributors were invited including Qingdao Chen Yue Da, Cheng Hao Da, Cheng Zhi Da, Cheng Sheng Da, Cheng Tai Da and Pingdu Kang An Jie for the exchange meeting held in Qingdao Cheng Sheng Da. The general managers and sales manager attended it and their communication made the Qingdao distributors have a positive and good attitude to the logistics services provided by Changan Minsheng in general but they also put forward their problems and suggestions on the logistics service.
EngineerZhou Yuen and vice presidentWang Ji gave the introduction and made the replies to questions raised by distributors respectively. At last, General Manger Chen madea brief introduction of the relevant situations concerning the company to the distributors on behalf. He focused on the input of transport capacities and delivery guarantee in the peak period etc. and made commitments that the company would adopt the relevant measures to deal with them quickly about problems and questions that distributors had brought forward.
The visit reinforced the communication between customers and us and made us know the shortcomings in our work more clearly. This provided a starting point for our improvement about service in the future.
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